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Arena Hire – Terms & Conditions
Draft for review
These Terms & Conditions apply to all individuals hiring or using the arena facilities at Strides Equestrian. By making a booking, the hirer agrees to comply with these terms.
1. Bookings and payment
All arena bookings must be made through the approved booking system or directly with Strides Equestri
Arena Hire – Terms & Conditions
Draft for review
These Terms & Conditions apply to all individuals hiring or using the arena facilities at Strides Equestrian. By making a booking, the hirer agrees to comply with these terms.
1. Bookings and payment
All arena bookings must be made through the approved booking system or directly with Strides Equestrian.
Payment must be made in full at the time of booking unless otherwise agreed.
Bookings are not confirmed until payment has been received.
Arena hire is for the agreed time slot only. Hirers must arrive and leave within their allocated booking time.
Additional time must be agreed in advance and may be charged accordingly.
Strides Equestrian reserves the right to refuse or cancel bookings where necessary.
2. Cancellations and refunds
Cancellations must be made with as much notice as possible.
Cancellations made more than 48 hours before the booking may be transferred or refunded.
Cancellations made within 48 hours of the booking are non-refundable, unless agreed otherwise by Strides Equestrian.
If Strides Equestrian cancels a booking due to weather, arena conditions, maintenance or unforeseen circumstances, the hirer will be offered a refund or alternative booking.
No refunds will be given for late arrival or failure to attend.
3. Safety and responsibility
All riders and handlers use the facilities entirely at their own risk, subject to applicable law.
Riders must wear a correctly fitted, approved riding helmet whenever mounted.
Suitable riding footwear and appropriate clothing must be worn.
Children under 18 must be supervised by a responsible adult at all times.
All riders must be competent to ride independently or be accompanied by an appropriately qualified instructor or responsible person.
Hirers are responsible for ensuring that their horses are suitable, fit and safe to use the arena.
Any accident, injury or incident must be reported to Strides Equestrian immediately.
4. Arena rules
The arena must be used for its intended equestrian purpose only.
All horses must be under control at all times.
No loose horses are permitted in the arena unless expressly authorised.
Dogs must be kept on a lead and under control at all times. Dogs must not enter the arena.
No smoking, vaping or alcohol is permitted in the arena or stable areas.
No mucking out, feeding or haynets are permitted in the arena.
All droppings must be picked up and removed immediately.
Jumping equipment, poles and arena equipment must be used responsibly and returned to their original positions after use.
No alterations to the arena surface, equipment or facilities are permitted without prior permission.
Hirers must respect other users, staff, neighbouring properties and the surrounding environment.
5. Arena surface and equipment
The arena surface must be treated with care.
Any damage caused to the surface, fencing, gates, mirrors, lighting or equipment by the hirer or their horse may be charged to the hirer.
Jump wings, poles and other equipment must not be dragged across the arena surface.
Equipment must be put away neatly after use.
Any defects, hazards or damage must be reported to Strides Equestrian immediately.
Strides Equestrian reserves the right to close the arena for maintenance or surface care.
6. Horse welfare
All horses must be fit and healthy enough to participate in the intended activity.
Horses showing signs of illness, injury or infectious disease must not use the facilities.
All horses must be handled responsibly and humanely.
The hirer is responsible for their horse's welfare throughout their visit.
No horse is to be left unattended while tied up or in the arena unless safely secured in an appropriate area.
7. Insurance and liability
All hirers are strongly advised to hold appropriate public liability insurance.
Professional instructors, trainers and coaches must hold appropriate professional indemnity and public liability insurance.
Strides Equestrian accepts no responsibility for loss of or damage to personal belongings, tack, equipment, vehicles or horseboxes, except where liability cannot lawfully be excluded.
To the extent permitted by law, Strides Equestrian shall not be liable for injury, loss or damage arising from the inherent risks associated with equestrian activities.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or any other liability which cannot legally be excluded or limited.
The hirer remains responsible for the actions and behaviour of their horse, their guests and anyone attending with them, subject to applicable law.
8. Instructors and external professionals
Anyone providing paid instruction or coaching at Strides Equestrian must obtain prior permission.
Instructors must hold suitable qualifications and insurance.
Instructors are responsible for the safety and supervision of their clients.
No commercial clinics, group lessons or organised events may take place without prior written agreement.
9. Vehicles and parking
Vehicles and horseboxes must be parked in designated areas only.
Speed limits and signage around the premises must be observed.
Access routes must be kept clear for emergency vehicles and other users.
All rubbish must be removed or placed in the appropriate bins.
Hirers are responsible for any damage caused by their vehicles or trailers.
10. Right to refuse access
Strides Equestrian reserves the right to refuse entry or ask any person to leave the premises if they:
Fail to comply with these Terms & Conditions.
Behave in an abusive, threatening or unsafe manner.
Put horses, riders, staff or visitors at risk.
Cause damage to the property or facilities.
Use the arena for unauthorised activities.
No refund will be due where access is withdrawn because of a hirer's breach, subject to applicable consumer law.
11. Weather and arena conditions
Strides Equestrian reserves the right to suspend arena hire if weather conditions make the arena unsafe.
The decision of Strides Equestrian regarding arena suitability and safety is final.
Hirers must not use the arena if they consider the conditions unsafe and should contact management.
Lighting, where provided, must be used responsibly and switched off after the booking if instructed.
12. Acceptance of terms
By booking and using the arena at Strides Equestrian, the hirer confirms that they have read, understood and agree to these Terms & Conditions.
Strides Equestrian reserves the right to amend these Terms & Conditions when necessary. Updated terms will be made available to hirers.
13. Emergency procedures
Hirers must familiarise themselves with the location of emergency exits and access points.
In the event of an accident, emergency services should be contacted where necessary.
The hirer must ensure that emergency vehicle access is not obstructed.
All accidents, injuries and near misses must be reported to management.
14. General conditions
These terms apply to all arena users, including spectators, guests and accompanying persons.
Hirers must ensure that everyone attending with them follows these rules.
Strides Equestrian reserves the right to amend prices, opening hours and booking arrangements.
Any breach of these conditions may result in future bookings being refused.
These terms are governed by the laws of England and Wales.